For a step by step guide on each stage of the customizer please visit: Customizer Walkthrough

Full custom order:

-Minimum order of 5 sticks (all 5 can be different)

-Lowest possible price (bulk savings)

-Shorter wait time

-More customization (more graphic options + add custom logos)

Single custom order:

-A fully customizable stick with no minimum order

-Senior or Intermediate sizes available

To learn more about each custom option in detail please visit: Stick School

We update the customizer each month with the most realistic timelines based on years of data. You can see the current lead time in step 1 of the customizer (agreement box). There's multiple factors that impact timelines including:

Current backlog of orders: Highest backlog occurs between August and February.

Time of year: Obviously there will be fewer order during the off season resulting in faster delivery. Our factory holiday for the month of January normally results in the longest wait time throughout the year.

Quickest months to order customs: May, June, Early July (before annual customizer sale)

Slowest months to order customs: Late July (during annual customizer sale), factory holiday season (Mid December through February).

Custom sticks need to be manufactured from scratch, meaning we can't make them any faster but we do stock thousands of pre-built sticks in inventory with almost every curve option available:

Shop Pre-Built Inventory

To learn more about each custom option in detail please visit: Stick School

The lie is actually part of the specific curve and cannot be changed but we do have multiple curve options for standard, high and low lies.

To help you find a suitable option with your preferred lie check out our Curve Recommendation Tool

Yes! It's just ridiculously expensive for the average player and only really worth it for you if you want 12+ sticks (you can spread the cost out over a larger quantity of sticks). To inquire about developing a custom curve please get in touch with us through our contact form.

Yes! However 10 sticks is the maximum capacity the customizer can handle without crashing. To order more than 10 sticks you will need to combine multiple custom orders together. For example to order 11 sticks you can build an order of 6, add it to your cart, and return to the customizer to build another order of 5 sticks, add that to your cart and checkout with both orders at once. After you order all 11 sticks we will refund the different to make sure you get the bulk price of $145 USD per stick (excluding tax for Canadians).

Yes! All of our sticks come with a 30 day warranty from the day they are delivered to you. For more information you can checkout our Warranty page.

Custom orders can be modified or cancelled within 7 days of the original purchase. For details on our cancellation policy please see the Returns & Cancellations Page.

Please see our Custom Order Tracking Page.

Custom sticks are made according to each customer's preference and are therefore not eligible to be returned, however any defective sticks would be covered under warranty. For more. details on our return policy please see the Returns & Cancellations Page.